Shipping Policy
Delivery Policy
At Blunzo, we understand that getting your pet’s products quickly is very important to you, and therefore we make every effort to process and deliver your order as fast as possible.
We currently deliver our products via our professional courier service company throughout all 7 Emirates, and our FREE deliveries take 1 to 3 working days to be delivered.
Delivery Charges:
Blunzo offers FREE delivery on all orders of AED 150 or more.
For orders under AED 150, there is a delivery fee of AED 25.00.
Delivery Locations, Days, and Schedule
Deliveries are made 7 days a week, provided all items are available in stock:
• Delivery Days: Monday - Sunday (7 days a week)
• In case an item you have ordered is out of stock, we will inform you of any delays in your delivery.
• Only orders with a clear and full delivery address will be processed. If you provided the wrong delivery address by accident, kindly get in touch with our customer service team to update your delivery details.
We deliver to all 7 Emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al-Quwain, Fujairah, and Ras Al Khaimah.
Holiday Delivery Schedule
In the event of a public holiday (Eid holidays, Christmas, National Day, etc.), deliveries might be delayed:
• If items are available in our stock, we will deliver within the above standard delivery terms.
• If items are out of stock, there will be a delay in deliveries for such items as our suppliers are closed over public holidays.
• We can arrange for split delivery at no extra cost to our customers – items available in our own stock will be delivered as per our standard delivery terms, and items that need to be ordered with the suppliers will be delivered after the holiday period.
We do apologize for any delays. Please plan your orders over public holidays accordingly.
Receiving Your Package
If you know you might not be in for your delivery, please leave details in the comments box upon placing your order specifying where you would like your order to be left.
We consider this day one and we will continue to innovate and enhance on your behalf and bring out new services and products offering in the future and make it easier to receive your orders.
We look forward to be serving you as blunzo.com. Thank you for being our customer.